Privacy Policy
How your technical inquiries and order information are securely handled at Voltspire Electrical Collective.
Overview
This Privacy Policy describes how your personal and corporate information is collected, used, and safeguarded when you visit or place equipment orders through voltspireelectricalcollective.com.
Information We Collect
When you browse our catalog, we automatically collect basic device telemetry (browser type, IP address, operating system, and diagnostic session identifiers) to ensure site stability and secure shopping.
When purchasing diagnostic devices or requesting contractor quotes, we securely collect necessary fulfillment details: name, company name, billing/shipping address, payment tokenization records, email address, and telephone number.
How We Use Your Data
Order information is utilized strictly to:
- Process credit card authorizations and deliver encrypted order invoices;
- Coordinate warehouse dispatch with UPS tracked logistics;
- Deliver calibration certificate archives and technical warranty records;
- Screen transactions for unauthorized payment activity.
Data Security & Retention
We employ industry-standard 256-bit SSL encryption across all checkout endpoints. We retain transaction data strictly for accounting compliance and warranty verification periods.
Contact Privacy Officer
For questions regarding our privacy standards or data deletion requests, contact our privacy desk directly at support@voltspireelectricalcollective.com or call 1-800-762-7529.